Platform 03

Booking & Scheduling Platform

Your own booking system with zero per-booking fees. Off-the-shelf tools charge per location, per staff member, or per booking — forever. This is one build, your branding, your client data.

$10–15K one-time implementation

Who it's for

For appointment businesses losing money to no-shows.

Salon, spa, and barbershop chains, clinics, studios, and tutoring centers — appointment businesses losing money to no-shows, phone tag, and third-party booking fees.

What it does

Online booking in your branding — clients book on your site, under your name. No "powered by" badge sending clients elsewhere.
Real-time availability, double-booking protection — slots are reserved atomically; two clients can never take the same slot.
Deposits, no-show fees, refunds — take a deposit or full prepayment at booking; your cancellation policy enforced automatically.
Automatic reminders — confirmation and reminder messages that cut no-shows without front-desk effort.
Recurring appointments — weekly series with pause, resume, and exception handling.
Waitlist with automatic fill — cancellations offer the freed slot to the waitlist instantly. No empty chairs.
Packages, memberships, gift cards — 10-session packs, monthly memberships, gift cards; redemption tracked to the cent.
Staff commissions & payroll reports — per-service commission rules, hours worked, CSV exports for payroll day.
Multi-location management — locations, staff, and services per site, with location analytics and staff leaderboards.
Verified reviews & intake forms — post-appointment review requests (verified bookings only); per-service intake forms with consent checkboxes.
Integration-ready — public API and HMAC-signed webhooks for accounting, marketing, and calendar tools.

What's included in onboarding

Your own tenant: deployment, branding (logo, colors, domain), admin accounts.
Services, staff, locations, and booking policies (deposits, cancellation windows) configured to how you operate.
Payment gateway and email/SMS provider keys connected (sandbox → live).
Staff training session and 60 days of post-launch support.

What it does NOT do — stated upfront

Payments run in sandbox until your gateway keys are connected — no real money moves in the demo.
Reminders need your email/SMS provider connected at onboarding.
External calendar sync is configured at onboarding; the built-in calendar works from day one.
No standalone staff mobile app (responsive web; admin views work on phones and tablets).

See it running: the Luxe Locks Studio demo environment — a two-location salon & spa tenant with staff calendars, deposits, and waitlists. We'll walk you through it on a 15-minute call.

Book the demo